Support
Simple tools for tracking peptide and supplement schedules, inventory, progress, nutrition, and related wellness routines.
Contact us at peptaide@gmail.com. Include a short description of the problem and the device you are using. Do not email passwords or sensitive medical information.
Frequently asked questions
How do I cancel my subscription?
Subscriptions are billed and managed by Apple, not directly by PeptAide.
- Open the Settings app on your iPhone or iPad.
- Tap your name, then tap Subscriptions.
- Select PeptAide and choose Cancel Subscription.
You normally keep Premium access until the end of the current paid billing period.
How do I reset or delete my data?
You can remove individual entries from their relevant tracking screens. To delete your account and associated cloud data, open your PeptAide profile or settings and choose the account deletion option. If you cannot access your account, contact peptaide@gmail.com.
Account deletion does not automatically cancel an Apple subscription. Cancel the subscription separately through Apple.
How do referral codes work?
Approved referral codes provide Premium access for a limited period. Enter the code during onboarding exactly as provided. Codes may be inactive, expired, or limited to one redemption per account. Referral access automatically returns to the Free plan when its access period ends unless you have an active subscription.
How do I restore a purchase?
Sign in to the same PeptAide account and Apple account used for the purchase, open the upgrade screen, and choose Restore Purchases. If access does not return, contact support with your account email. Do not send payment credentials.
Is PeptAide medical advice?
No. PeptAide provides tracking and educational tools. Always consult a qualified healthcare professional for medical advice, diagnosis, treatment, and decisions about peptides or supplements.